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Terms of Service

Effective date: September 30, 2026

These Terms govern your use of HomeReadiness (“HomeReadiness,” “we,” “us”). By creating an account or using the service, you agree to these Terms and to our Privacy Policy.

1. Eligibility & accounts

You must be 18 or older to create an account. Teens 13–17 may use a view-only account only if invited by a parent or guardian; children under 13 are not given accounts and are added to a household as profiles by an adult. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for activity under your account. The account owner is responsible for the people they invite and the roles they assign.

2. The service; not professional or emergency advice

HomeReadiness provides general emergency-preparedness information and organizational tools. It is not professional medical, legal, financial, or emergency advice, and is not a substitute for professional training or qualified professionals. In an emergency, call 911 and follow local authorities. See our in-app Disclaimers for details. We do not guarantee any outcome.

3. Purchases, pricing & taxes

Certain features (e.g. the downloadable playbook) are paid. Prices are shown at checkout and are set by us; the listed price is exclusive of tax, and applicable sales tax is calculated and added at checkout based on your location. Payments are processed by Stripe; by purchasing you also agree to Stripe’s terms. You authorize us (via Stripe) to charge your selected payment method for the total shown.

4. Subscriptions, Automatic Renewal, Cancellation & Refunds

Automatic renewal. A subscription, including HomeReadiness Premium, is a recurring plan. Your subscription automatically renews at the end of each billing period (monthly or annual, as selected) at the then-current subscription price plus applicable taxes, using your payment method on file, until you cancel. By subscribing, you authorize us to charge your payment method for each renewal.

Price changes. We may change subscription prices from time to time. If the price of your subscription changes, we will notify you in advance before the renewal at which the new price will apply. The new price will apply only to renewals on or after the effective date stated in the notice. You may cancel your subscription before the applicable renewal if you do not wish to continue at the new price.

Cancellation. You may cancel your subscription at any time through Settings → Manage Subscription. Cancellation stops future renewals. Unless otherwise stated or required by law, your subscription will remain active through the end of your current paid billing period, after which your account will return to the free tier. Cancellation does not result in a prorated refund for the unused portion of a billing period, except where required by law.

Refunds. Subscription payments are generally non-refundable, including payments for billing periods that have already begun, except where required by law. Refund requests for one-time digital purchases, including downloadable playbooks, will be considered on a case-by-case basis. To request a refund or report a billing problem, contact support@homereadiness.co.

5. Acceptable use

You agree not to misuse the service: no unlawful use, no attempting to access other families’ data or our systems without authorization, no reselling or redistributing paid content, no reverse engineering, and no uploading content you don’t have the right to upload.

6. Your content & our content

Your household data is yours. You grant us the limited rights needed to operate the service for you (store, process, generate your playbook). The HomeReadiness software, brand, and original content are ours or our licensors’; these Terms don’t transfer them to you.

7. Disclaimers & limitation of liability

The service is provided “as is” without warranties to the fullest extent permitted by law. To the fullest extent permitted by law, HomeReadiness and its affiliates are not liable for indirect, incidental, or consequential damages arising from the service. See our in-app Disclaimers.

Nothing in these Terms limits any rights or remedies you may have under applicable law that cannot be waived or limited by agreement.

8. Termination

You may stop using the service and request deletion of your account at any time by contacting support@homereadiness.co. We may suspend or terminate accounts that violate these Terms or to protect the service or other users.

9. Changes to these Terms

We may update these Terms; we’ll post a new effective date and, where appropriate, notify you. Continued use after changes means you accept the updated Terms.

10. Contact

Questions: support@homereadiness.co.